Do you charge for diagnostics?
Our diagnostic is $199, and we apply it to your repair when you move forward with us. That fee pays for real diagnostic work: pinpointing the actual cause so the fix works the first time.
I already had my codes scanned. Why do I still need a diagnosis?
A code scan reads a signal; it doesn't tell you which part has failed or why. We had a customer told by another shop that his Cadillac needed a coolant temperature sensor. It actually needed cam sensors and a thermostat. A proper diagnosis is what lets us fix the right thing and warranty the work.
Is your work guaranteed?
Yes. Repairs are backed by a 2-year / 24,000-mile warranty. (Repairs based on a customer-supplied diagnosis are not warrantied, another reason we diagnose in-house.)
What payment methods do you take?
All major credit and debit cards, Apple Pay, and Samsung Pay. The one thing we don't take is checks.
Are you open on Saturdays?
Yes - Saturdays 9:00am to 3:00pm. Weekdays we run 7:00am to 5:00pm for drop-offs, with vehicle pick-ups until 6:00pm, and the phone is answered from 6:30am.
Do you work on electric cars like Teslas?
Everything the road touches: tires, flat repair, alignment, suspension, brakes, gearbox fluid, and battery-system coolant service. The high-voltage drivetrain itself stays with the manufacturer, and we tell you which is which before any work.
Do you service Kia and Hyundai hybrids?
The straight answer: Kia and Hyundai lock their hybrid-system diagnostics behind dealer-only software, so on those two makes we handle the routine side - oil, brakes, tires, fluids, the 12-volt system - and refer hybrid-system faults to the dealer. Every other hybrid on the road is fully welcome; it's our specialty.
Can you inspect a used car before I buy it?
That's one of our favorite jobs. A pre-purchase inspection is a flat $199 for any vehicle - full workup on a lift, photos to your phone, a straight verdict before money changes hands. In-shop only.
Do you work with extended warranties?
Yes, all of them, dealer-affiliated or third-party. We handle the authorization and payment over the phone with your provider so you don't have to.
Do you offer rides or pickup?
We do. Ask about our free shuttle - we'll take you wherever you need to go within a 5-mile radius, and pick you up again when your car's ready. (We don't have tow trucks, though, so we can't tow vehicles in.)
What makes do you service?
Nearly all of them, domestic, Asian, and European, plus hybrids. Our technicians are hybrid-certified and experienced with high-line European makes. See the makes we service.
Is there anything you don't do?
We focus on repair and maintenance. We do not perform smog checks, brake lamp inspections, transmission rebuilds, or body and glass work, though we're glad to point you to a trusted shop for those.
Still have a question? Call (310) 373-7676.