Torrance Auto Repair

Most Trusted Shop in Torrance
5

Had my oil changed and was given a list of 4 items that needed to be done on my car. Except for cleaning the battery terminal ($23.05) which seems like a lot to clean one small area, I have been told by another repair place that none of these things need to be done. Hope you can explain this to me.

5

This was the worst ever!!! I was lied to by the service rep who pushed me to take expensive service I did not want or need at this time, and he was irritated when I refused it. He was not one I have worked with in the past but now I am reluctant to return. I would only if Mike was on that day. I will get a second opinion on the brake job he tried to push down my throat. After years of great service, Dr. Alex Toth Jr.

I contacted the Toth's personally. My concern is that you felt lied to by one of my staff. I needed to find out for myself what was needed or not on your car. You agreed to return for me to inspect the brakes. After a second inspection, you agreed to have us replace the brakes as per the original recommendation. We proceeded to take photos of the condition of the brakes prior to doing the work and then proceeded to complete the work. Andre has been with us for over a year now. He has always done an exceptional joy. We have a policy that calls for the immediate termination of any employee that recommends work that is not needed. Thank you for the opportunity to review this for myself. Dave Carney

- Hillside Auto Repair
5

Excellant work and done in a timely manner.

5

I am a new customer. I made my appointment on line. When I got there I was greeted by a guy named Mike. He had my paperwork ready. He explained the inspection that they would do, told me he would call me by 10:00am and he did. I needed brakes. I feel as though the prices are good and I got only what I needed and no extra stuff. I normally do not do reviews but this place just seams special. I hung around for a few minutes before they gave me a ride to work and I watched other customers checking in. Once again I was impressed. The paperwork was already prepared for every customer that had an appointment. These are very nice people and I will return. Kevin D

5

Mike and his team do a great job. They do what they say they will do, do it on time and on budget. Doesn't get much better than that!

5

This was a great experience! They give excellent customer service!

5

Trustworthy, friendly, accommodating and always explains what needs to be done-then does it well! The employees are outstanding and courteous. Have been using them for years and trust will do so in future.

5

Excellent staff very willing to work time issues

4

Web appointment didn't work, but service was great

5

Everything was handled courteously and efficiently, and on schedule!

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