Torrance Auto Repair

Most Trusted Shop in Torrance
4

always great customer service and good quality service but very expensive. I wish you had a loyal customer discount. I have done business with you for about 11 years and at least six different cars.Thanks,Laurie

5

I was very impressed with the customer service at Hillside Auto Repair. The fact that the mechanic rode with my daughter so she could tell him what she experienced with the car was fantastic, Our car was serviced quickly and the primary focus was on safety.

5

I use Hillside Automotive Repair on a regular basis to service my business and personal vehicles. As a small business owner it is important that my vehicles are in proper working order at all times. Today I went in for an oil change and they found a brake light wiring issue that they fixed promptly. Every time I have used their services I was treated with respect and honesty by their service technicians Andre and Mike. I always feel as if they have my vehicles safety and performance #1 on there priority list. Whenever a friend or family member asks for a good mechanic I never hesitate to recommend Hillside Auto Repair.

Thank you for your review, Michael.

- Hillside Auto Repair
5

We bring our three cars to Hillside, and we've always experienced terrific service. I trust Hillside's work, especially important for the car my teenager drives.

5

excellent

5

I always get paranoid that auto mechanics might try to overcharge me or con me into doing unnecessary repairs, so I was pleasantly surprised when I found the mechanics at Hillside Auto to be honest about what I really needed done and they repaired my car under the estimated cost.The staff were pleasant and gave me a courtesy ride home, and they even repaired my car well ahead of schedule after I told them I was supposed to leave town early. The staff even cleaned my car a courtesy! I will probably bring my car back to this mechanic again if I am in the area.

Al, Thank you for your inquiry about supplying your own parts. The short answer to your question is no, we do not install customer supplied parts nor do most repairs shops. The important thing is for you to know and have the reasons why.There are actually several reasons. In the world of auto parts there is a huge difference in the quality of parts in the marketplace. There can even be a significant difference in the quality of parts manufactured by the same manufacturer. When you purchase an auto part based on price, often it is the quality that is compromised. Although from the first glance from you?re perspective it may appear to be a money saving plan, in reality it is not.The second reason is the lack of a warranty on customer supplied parts. One of the most important elements of the repair process is the warranty. A small percentage of all auto parts will either come defective or will become defective during the warranty period. There is no way we can warranty a part unless we have purchased it from a known reputable vendor and even then, there always exits the possibility that some of those parts will fail. We are careful to only purchase OEM (original equipment manufacturer) parts that meet or exceed the original specifications of the original part. By following these business practices, we are able to provide a 2 year 24,000 mile warranty on our repairs, which is twice the industry standard of 1 year or 12, 0000 miles.Thank you for the opportunity to clarify this for you.Dave Carney

- Hillside Auto Repair
5

Staff was friendly and always remembers my name and vehicles. Jeff provided a ride home. Received a phone call regarding the necessary services that were needed. At that time an estimate was given of the costs. The staff always works with my schedule and provides excellent service. I wouldn't consider going any other place.

5

Excellent customer service!!

5

Hada great experience. Everything went as advertised. Will go back.

5

As always, excellent, fast service.

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