After calling three other repair shops in the L.A. area about my broken air conditioning on my Toyota Prius, Hillside was the only one that said they were able to help me because of the year my car was manufactured. No other shops specialized in hybrid cars. They were very courteous over the phone, I never felt rushed or pressured and it felt more like talking to an old friend who genuinely cared about helping me. I was able to schedule an appointment the very next day. When I arrived I was met with outstanding customer service. Sam was my guy and he took care of me like - he'd known me since I was a kid. They were able to diagnose my car for the ac, gave me a free multi-point inspection and gave me a thorough breakdown on all the costs. I even got a free car wash. I couldn't have asked for more. They were very knowledgeable in hybrid cars and I highly recommend anyone to take their vehicles there if they want it in trusted hands. This is a long overdue review for a very well deserved repair shop and I apologize it took me so long to write this. Big thank-you to Sam and the entire staff there. You all were amazing!
Lisa, Sam and everyone at Hillside appreciate your business and your review! We are hybrid-trained! And we believe in providing you information you need to make decisions about your car. Thank you again and we look forward to helping you and your Prius in the future.
- Hillside Auto Repair