I was completely surprised by the level of service they provided. Way better than the dealer and kept in touch with photos messaged to me as they inspected the car (you would expect a Toyota dealer to use Toyota parts, but apparently mine does not). Hillside gets a solid 10 from me just for their inspection and another 10 for the quick and reasonably priced repairs. The staff is young, smart and hard working. Their waiting room is comfortable and the restroom spotless.