As a responsible car owner, you know that preventive maintenance is important. But must you always take your car to the dealer’s service department? Can your car’s warranty be invalidated if someone other than the dealer changes the oil, rotates the tires or replaces the belts?
“No” says the Federal Trade Commission. Jessica Rich, Director of the FTC’s Bureau of Consumer Protection, explains, “It’s against the law for a dealer to refuse to honor... read more